Super Dispatch integration

Post to Super Dispatch from the order. Watch it get booked.

TruxCRM sends your order to the Super Dispatch load board in two clicks, then keeps the order up to date as a carrier books, picks up and delivers it. Nothing is retyped and nobody switches tabs.

The Super Dispatch panel in TruxCRM for a Seattle to Los Angeles load, showing it on the load board, with the price, pickup and delivery dates, and everything sent to Super Dispatch.

Every copy is a chance for a typo

Posting a car to a load board usually means copying the route, vehicle, price and dates from your CRM into another website, by hand, for every order. Then you check that website again and again to see if a carrier took it, and type the carrier's details back into the CRM. And every load on two boards is a chance to book it twice.

What you get

The load board, run from the order

Post from the order

Click Post to SD on any order. TruxCRM builds the Super Dispatch load from the order: route, ZIP codes, vehicles, carrier pay, payment terms, dates and contacts. Two clicks and it's on the board.

See exactly what is sent

Before posting you see the whole load as Super Dispatch will get it. Change the price to the carrier, the pickup and delivery dates (exactly, not earlier than, not later than or estimated), instructions for the booked carrier, and public load board notes, just for this post, without touching the order. Your internal notes are never sent.

Mistakes caught before they post

If something Super Dispatch needs is missing, such as a ZIP code, a vehicle's VIN or year, make and model, or a price, TruxCRM lists it in plain words and holds the post until it's fixed.

Update, remove or cancel in one click

Update on SD changes the same Super Dispatch order and the same vehicles, so you never end up with a duplicate load. Remove from load board takes it off the board but keeps it in your Super Dispatch account to post again later. Cancel on SD cancels it when the load isn't happening.

Live updates from Super Dispatch

When a carrier books, picks up or delivers the load, Super Dispatch tells TruxCRM right away. The order's status, carrier name, driver, driver phone and dispatched date fill in by themselves, and you get a notification in the CRM and on your phone.

Your edits always win

Live updates never overwrite a carrier name someone typed, never move a status someone set by hand, and never move a load backwards. If a carrier drops a booked load, the order is marked Carrier Canceled so you know to find another carrier.

A clear progress line

Each order's Super Dispatch panel shows where the load is: Posted → Booked → Picked up → Delivered, with the carrier's and driver's phone and email one tap away.

No double booking with Central Dispatch

Post the same load on both boards. When a carrier books it on Super Dispatch, TruxCRM removes it from Central Dispatch for you. When a carrier accepts your Central Dispatch dispatch, TruxCRM takes it off the Super Dispatch board. If it can't, it tells you to do it by hand.

Never posted twice

A double click can't post the same load twice. If Super Dispatch doesn't answer in time, the order is marked Needs a check and Refresh looks the load up on Super Dispatch before anything is sent again.

Safe to clean up

An order that is still on the Super Dispatch board can't be deleted by mistake. TruxCRM asks you to remove it from the board first.

How it works

Connect once, then post from any order

Connect your account

An admin opens Settings → Load boards → Super Dispatch and adds your company's Super Dispatch API keys. TruxCRM checks them with Super Dispatch before saving and stores the secret encrypted. It is never shown again.

Post from the order

Anyone on your team opens an order, clicks Post to SD, checks the preview and posts.

Turn on live updates

One switch in the same settings window lets Super Dispatch tell TruxCRM about bookings, pickups and deliveries.

Follow it on the board

The load moves through the Carrier Dispatch board by itself: Posted, Dispatched, Picked up, Delivered.

The Super Dispatch panel in TruxCRM after a carrier booked the load: the progress line at Booked, and a card with the carrier's name, phone and email and the driver's name and phone.
Booked on Super Dispatch: the carrier and driver show up in TruxCRM without anyone typing them. Carrier details are sample data.
The TruxCRM Carrier Dispatch board on a laptop, on the Posted stage, listing four loads with tags showing which are on Super Dispatch and which are on Central Dispatch.
Every load you posted, on either board, in one list.
Good to know

Your account, your company name on the load

Your own Super Dispatch account

TruxCRM connects to your Super Dispatch account with API access, using the API keys Super Dispatch issues to it. Loads post under your company, in your account.

One account per company

Each company connects its own account. TruxCRM never posts from a shared account.

Admins connect, agents post

Admins connect Super Dispatch; agents can post from the orders they work on.

Everything on the record

Every post, update, removal and cancellation is recorded in Change Logs with who did it.

Live updates, or Refresh

Live updates are optional. Without them, Refresh on the order brings in the same information on demand.

Side by side with Central Dispatch

Works alongside the Central Dispatch integration. Companies on both boards see a Post to CD and a Post to SD button side by side.

The Super Dispatch settings window in TruxCRM on a laptop, showing a connected Live account, live updates turned on, and the saved API keys hidden.
Settings → Load boards → Super Dispatch: a connected account with live updates on. The saved keys are never shown again.

Super Dispatch questions

Do I need a Super Dispatch account?

Yes. TruxCRM posts to Super Dispatch through your own account, using API keys from that account.

Will posting from TruxCRM create duplicate loads on Super Dispatch?

No. TruxCRM keeps the Super Dispatch order and vehicle IDs and always updates that same order. A double click or a slow connection can't post a load twice.

What happens when a carrier books my load?

With live updates on, the order changes to Dispatched and the carrier, driver and dispatched date fill in by themselves. You get a notification, and the load moves to Dispatched on the Carrier Dispatch board.

Can I change the price just for Super Dispatch?

Yes. Price, dates and notes can be changed in the posting panel for that post only. The order itself stays as it is.

Are my internal notes sent to Super Dispatch?

No. Internal notes never leave TruxCRM.

Can I post the same load to Central Dispatch too?

Yes. When it's booked on one board, TruxCRM removes it from the other so it isn't booked twice.

Can my agents post loads?

Yes. An admin connects the account once; after that, agents can post from orders.

Super Dispatch and Central Dispatch are trademarks of their respective owners. TruxCRM is an independent product and is not affiliated with or endorsed by Super Dispatch.

One order, every board, no retyping.

Book a demo and we'll post a sample load to Super Dispatch from TruxCRM while you watch.